Intelligent
Outsourcing by
Thoughtful People

Customer Engagement Back Office Solutions
Welcome to Workloop
The Workloop is an outsourcing company that provides its partners with outstanding customer engagement and back office support. Through our commitment to providing the most engaged workforce and cutting edge technology, we are creating solutions that allow our partners to keep focus on their core business and to stay ahead of the competition.
Solutions
 

Customer Engagement

Intelligent solutions that wow your customers and give you the advantage over the competition.

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Back Office Support

We help keep your business agile and pointed towards innovation so you can keep delivering outstanding to your customers.

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Our Edge

Our People

We have the best people in the game. Period.

Agility

We bend over backwards for our customers to find the best solutions for you.

Cultural alignment

We align with your culture to keep your brand strong when it’s in our hands.

Our Tech

Clouds, robots, AI. We deploy the tech that is right for you.

Process Monsters

Scalable and consistent processes to get you scalable and consistent results.

Resources

May 31 | Stephen
Top 4 Benefits of Working With an Agile Contact Center Provider
The word “agile” gets tossed around a lot in the contact center trade. Big players promise an agile mindset, agile workforce, and agile technology, but it’s become more of a fancy adjective than an accurate indication of CX agility. Despite the noise surrounding agile, plenty of smaller CX providers, contact centers, and BPOs see it […]
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Post Covid 19
May 17 | Stephen
4 Post-Covid Solutions Enhancing Customer Experience in Healthcare
COVID-19 has accelerated digital transformation in the healthcare industry, as medical practitioners and pharmaceutical companies rush to manage growing patient/consumer demand. The healthcare industry is adopting a mix of artificial intelligence (AI), cloud, big data, and robotic process automation (RPA) technologies to optimize legacy systems and streamline processes for physicians, pharmacists, and patients alike. In […]
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Mar 23 | Stephen
Small Scale, Huge Benefits: The Perks of Choosing a Boutique CX Partner
Not every business needs a large-scale CX partner with tens of thousands of agents at their disposal; sometimes, all you need is an innovative idea and a handful of experts. Boutique customer experience providers may not have the massive headcounts that the big players can offer. Still, they bring a ton of benefits to the […]
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