EX=CX=ROI
Delivering great results for everyone
The foundations of The Workloop were built around Employee Experience. We knew that we wanted to create the best experience for our partners and without the best experience for our employees, this is simply not possible. With the data in, we have proven this over and over again through our low attrition levels, great employee feedback and industry leading CSATs for our partners. A simple philosophy that creates a winning result for everyone!
By continuously measuring how our employees value their experience and then create policy around improving each eement, measuring their impacts against key KPI’s, we have proven that the best results for our partners are the best results for our employees!
EX = CX = ROI As our EX improves, our attrition lowers and our CSATs, QA go up. In other words, as EX increases, so does the CX. As the CX has increased, so to does purchasing/ repeat customers and MAX ROI
What Our Partners Are Saying
“
The Workloop have been a key factor in our company growth story. A true partner that has been able to provide us with the scale we needed. Top job!
”
VP Operations
Health Care
Health Care
“
We have used The Workloop for the past five years and will do for the next five! They are a highly skilled company, that continues to deliver beyond expectations. We look forward to expanding our services with them.
”
Operations Director,
Language Services.
Language Services.
“
We use several providers and continue to work with TWL because of the CSATS! The QA, schedule adherence, conformity, and overall interaction with the team is top top top!
”
QA Director,
Healthcare
Healthcare
“
When looking for providers a key factor is compliance and infrastructure. The Workloop has been providing onsite and WFH options for us for over three years and their IT infrastructure is robust as is their compliance regulations.
”
Compliance Director,
Healthcare.
Healthcare.
“
Committed. Skilled. Honest. Those are the three words I would use to sum up my experience in this partnership. I sleep soundly knowing we have The Workloop as part of our team!
”
VP Vendor Manager -
eCommerce.
eCommerce.
